rbjee's commitment to responsible gaming
rbjee believes that enjoyable gaming should always be controlled and mindful. Your wellbeing and mental health are our top priority.
Our responsible gaming policy
rbjee's commitment to player protection
Online betting and casino games are a form of entertainment — but they remain safe and enjoyable only when played in moderation. On behalf of rbjee, we are committed to giving every player a mindful, controlled, and enjoyable experience. On this page you will find out how to keep your gaming in check and where to get help when needed.
We believe that gambling should never be a source of income or a way to solve financial problems. It is purely a form of entertainment, and keeping that perspective is what responsible behaviour looks like. At rbjee we provide players with a number of protection tools and services to help you stay healthy and happy.
Remember, online betting is not open to all ages. To create an account and play any type of game on rbjee, you must be at least 21 years old. Protecting minors is of the highest importance to us.
Our tools to protect you
The measures rbjee provides to keep you safe
Deposit Limit
Set your own limit on how much you can deposit per day, per week, or per month. Once a limit is set it takes effect immediately, and a waiting period applies if you want to increase it.
Time-Out
If you want to take a short break, use the time-out feature. You can temporarily deactivate your account for anywhere from 24 hours to several weeks, giving yourself the chance to reassess.
Self-Exclusion
If you feel that gaming is getting out of control, choose self-exclusion. This keeps your account closed for an extended period, and during that time rbjee will not send you any promotional messages.
Bet Limit
You can set your own limit on how much you can wager in each session. This will help you avoid placing impulsive bets and keep gaming enjoyable within your budget.
Session Time Limit
Set a limit on how long you play in one sitting. Once the set time has passed, the system will automatically notify you or log you out so you take the necessary break.
Gaming History Review
Your full transaction and gaming history is stored in your account. Review your own gaming patterns to make informed decisions and adjust your limits when needed.
For ages 21 and above only
You must be at least 21 years old to use all services on rbjee. We follow a strict age verification process to protect minors. If you suspect that a minor is using your account or device, notify our support team immediately. We are always committed to maintaining a safe and responsible environment.
Warning signs of problem gambling
Seek help if any of the following signs appear
You are spending more than your set budget and trying to place more bets to recover losses.
You intended to play for an hour but hours keep passing without you keeping track of the time.
Your attention towards family, friends, or work is declining and gaming has become your only interest.
You are keeping your gaming secret from family or close ones, or telling them untruths about it.
You are borrowing from others or using your future savings to fund your gaming.
When you cannot play you feel mental restlessness, irritability, or anxiety.
Tips for healthy and enjoyable gaming
Play responsibly, enjoy the fun
- Set a fixed budget before you play and stay within that limit — never exceed it.
- Set a time limit for each session. Take regular breaks and spend time with your family.
- Remember — winning is not guaranteed. Treat any losses as the cost of entertainment and do not try to win them back.
- Avoid gaming when you are stressed, lonely, or upset — decisions made from emotion carry risk.
- Do not play under the influence of alcohol or other substances — it impairs your judgement.
- Do not think of gaming as a way to earn money. It is simply a form of entertainment.
- Keep your account details secure from your children or any minor members of your family.
Self-assessment questionnaire
Ask yourself — answer honestly
- Are you spending more time or money than your set budget?
- When you lose, do you try to recover by placing even more bets?
- Have family or friends expressed concern about your gaming?
- Is your work, studies, or family responsibility being affected because of gaming?
- Have you tried to stop gaming but been unable to?
- Are you putting money into gaming to deal with a financial crisis?
If your answer to any of the above questions is "yes", please contact our support team.
How to use the protection tools
An easy guide to setting up limits and controls on your rbjee account
Setting limits from Account Settings
After logging in to rbjee, go to Account Settings. There, under the "Responsible Gaming" section, you will find options to set deposit limits, bet limits, and session time limits. A new limit may take up to 24 hours to take effect — however, changes that reduce a limit are immediate.
Self-exclusion process
To self-exclude, contact the support team directly via live chat or email. Once we receive your request, we will suspend your account for the specified period and no promotional messages will be sent during that time.
Need help? We're here
Contact us at any time
rbjee Support Team — 24/7
If you feel that gaming is having a negative impact on your life, do not delay — contact us. Our trained support team is always ready to help in both Bengali and English.
Play responsibly, enjoy the fun
Browse our game sections for a safe and entertaining experience at rbjee, or check the FAQ for answers to any questions.